What I want a Social Media Expert to know and do in 2020

Here’s a list that could work well as a checklist when looking to hire someone to help with Social Media for your business

There are a lot of people offering Social Media services because it’s a ‘hot’ sector right now. 

Businesses that traditionally don’t play in this space – web and graphic designers, for example – are adding it to their list of things they can do to help you, but beware.

Some are amazing and have tremendous skills and experience, but there are a vast number who should be avoided at all costs.

Here’s the list:

  • Their own Social Media profiles are excellent examples.
  • They show up frequently creating helpful, informative content.
  • They are not ‘post and disappear’ merchants – they engage online and do it all the time.
  • They are on the main platforms – Facebook, Instagram, Twitter (yes, Twitter), LinkedIn and YouTube – and have live platforms with content posted in the last few days.
  • They do the work themselves rather than offshoring it to keep the costs down.
  • They have decent numbers of followers because they have been online and creating content for a long time. 
  • They use a mix of content – writing, video, audio and images.
  • They have excellent testimonials and recommendations (Facebook, LinkedIn and Google especially)
  • They value their skills and charge appropriately. (If prices seem cheap, the services usually are, too.)
  • They don’t claim to know ‘everything’ on any specific subject.
  • They can help to identify ideal clients and position brands the right way.
  • They know the difference between a blog and a website. 
  • They know how to listen online and spot key trends.
  • They understand how to interpret data and use it to improve results, especially on websites and working with written copy.
  • They have basic how-to knowledge as well as strategic ability.
  • They’re not afraid to make public predictions about where Social Media is going.

I’m sure there are more things but this is a good plcae to start.

Please use this list as a guide and add to it wherever you like. Also, let me know where you think I may be wrong and leave a comment. Thank you!

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